Privacy Policy

This Privacy Policy explains how Limerick Webcraft Academy (“we”, “our”, “us”) collects and uses personal information in accordance with Irish data protection law and the EU General Data Protection Regulation (GDPR). We operate from The Engine Hub, Cecil Street, Limerick, V94 K7W2, Ireland.

Information we collect

We collect information when you use our contact or enquiry forms. This includes your name, email address, phone number, and any message content you submit. We may also collect technical data such as browser type, device information, IP address, and referral source for security and analytics purposes.

How we use your information

We use your personal data to respond to enquiries, provide programme information, and deliver requested services. We may also use data to improve our site functionality, maintain security, and understand how visitors engage with our pages.

Legal basis for processing

We process personal data based on consent (when you submit a form), legitimate interests (site security and service improvement), and contractual necessity (when responding to service requests).

Data storage and security

Form submissions are stored in secure logs and are accessible only to authorised personnel. We take reasonable technical and organisational measures to protect personal data from loss, misuse, or unauthorised access.

Third-party services

We use Cloudflare for content delivery and security. Cloudflare may process IP addresses and request data to provide protection against malicious traffic. Cloudflare acts as a data processor and complies with GDPR.

Cookies and tracking

We use essential cookies to operate the site and may use anonymised analytics to understand usage patterns. For details, please see our Cookie Policy.

Data retention

We retain enquiry information for as long as necessary to respond to your request or maintain a record of communications. Technical logs are retained for security monitoring for a limited period.

Your rights

Under GDPR, you have the right to access, correct, or delete your personal data. You may also object to processing or request data portability. To exercise your rights, contact us at [email protected].

International transfers

Some service providers, including Cloudflare, may process data in locations outside Ireland. Where this occurs, we ensure appropriate safeguards are in place.

Updates to this policy

We may update this policy occasionally. The latest version will always be available on this page.

Contact

If you have questions about this policy, contact us at [email protected] or call +353 61 234 980.